How do I know which mailing piece (e.g. postcard, flyer, envelope) would be most effective?
The design (text, placement, dimensions and folding) can "make or break" your mailing. Just give us a call before going on to the printer. We'll advise you on the extra postage discounts as well as the potential effectiveness of the piece, if you'd like.

What is your turnaround time?
We operate under a three-day turnaround policy on all jobs unless unusual circumstances dictate otherwise, but we'll be sure to tell you up front. In the past, we have processed and delivered mailings to the post office in less than four hours. In fact, most of our customers enjoy a one-day turnaround. We'll work within your time frame, even weekends and evenings, at no extra cost.

How do I know my mailing has been processed and accepted by the postal system?
We can supply you with a copy of the postal mailing statement, showing the date of receipt by the post office, the total count, postage figures and other related information. This statement is signed and date-stamped by a postal representative. When we deliver mail to the post office, we see many mailings sitting on the dock, resulting from errors in the preparation, insufficient funds in the bulk permit account, and problems with the piece design. We take extra steps--at no extra cost--to ensure that your mail is rapidly absorbed into the postal system.

How can I be assured my company will receive the attention it deserves?
The owners of Personal Touch Mailing are personally involved in each project from conception to completion, overseeing your mailings every step of the way. If you ever have a concern or question, one of the owners is just a phone call away, and we encourage your feedback.